FAQs + POLICIES
BOOKING & POLICIES
WHAT IS THE SMOKING POLICY?
The hotel is a nonsmoking property. A fee of $250 will be charged to guests violating the policy.
PETS
ARE PETS ALLOWED IN THE HOTEL?
Yes! Two dogs are allowed per room and each must weigh 50 pounds or less, or a combined weight of 75 pounds. Pets must be house-trained and on a leash in public spaces. Fees are $100 per stay for 1 to 6 nights. For stays exceeding 6 nights, there is an additional deep cleaning fee of $100 ($200 total).
PARKING & TRANSPORTATION
WHAT IS THE PARKING POLICY?
The hotel offers self-parking at $5 per night.
GENERAL FAQ
WHAT IS THE HOTEL'S PHONE NUMBER?
The hotel’s phone number is +1 (847) 582 6400
WHAT IS THE HOTEL'S ADDRESS?
The hotel’s address is 200 N. Field Drive, Lake Forest, IL, 60045
HOTEL FACILITIES
WHERE ARE ICE MACHINES LOCATED IN THE HOTEL?
Floors 2, 4 and 6.
WHAT ARE THE FITNESS CENTER HOURS?
It is open 24 hours and can be accessed with your key card.
WHAT ARE OAKEN BAR + BISTRO HOURS?
Located on the 1st floor, Oaken’s hours are:
Breakfast: Mon.-Fri. 6:30 a.m.–11 a.m.
Lunch: Mon.-Fri. 11 a.m.–3 p.m.
Dinner: daily 3 p.m.–10 p.m.
Brunch: Sat.–Sun. 7 a.m.–3 p.m
Bar: daily 7 a.m.–11 p.m.
Happy Hour: Thurs.-Sun. 3–5 p.m.
DOES THE HOTEL OFFER ROOM SERVICE?
Yes, we have in-room dining from 6:30 a.m. to 10 p.m. There are also on-site dining options: Oaken Bar + Bistro and a market open 24/7 on the 1st floor.
WiFi & DIGITAL
IS THERE WI-FI AT THE PROPERTY?
Yes, it is free and available throughout the hotel from public areas to your room. Network name: @Hyatt_WIFI
WHAT'S NEARBY?
ARE YOU CLOSE TO GREAT LAKES NAVAL STATION?
Yes, we are within just a 15-minute drive of Great Lakes Naval Station.
ARE YOU CLOSE TO SIX FLAGS GREAT AMERICA?
Yes, we are within a 20-minute drive of Six Flags Great America.
ARE YOU NEAR NORTHWESTERN MEDICINE LAKE FOREST HOSPITAL?
Yes, we are within an 8-minute drive of Northwestern Medicine Lake Forest Hospital.
IS THE HOTEL NEAR RAVINA FESTIVAL IN HIGHLAND PARK?
Yes, we are within a 22-minute drive of where Ravinia Festival is held in Highland Park.
ARE YOU CLOSE TO THE CHICAGO BEARS HEADQUARTERS?
Yes, we are within a 5-minute drive of Halas Hall, headquarters of the Chicago Bears.
IS THE ARMOUR HOUSE AT LAKE FOREST ACADEMY NEARBY?
Yes, we are within a 5-minute drive of Armour House at Lake Forest Academy.
IS CONWAY FARMS GOLF CULB NEARBY?
Yes, Conway Farms Golf Club is within a 5-minute drive of the hotel.
ARE YOU CLOSE TO LAKE FOREST COLLEGE?
Yes, we are within a 13-minute drive of Lake Forest College.
ARE ABBOTT HEADQUARTERS NEARBY?
Yes, Abbott Laboratories headquarters is within a 4-minute drive of the hotel.
IS W.W. GRAINGER HEADQUARTERS NEARBY?
Yes, W.W. Grainger headquarters is within a 6-minute drive of the hotel.
ARE YOU NEAR PFIZER HEADQUARTERS?
Yes, we are within a 5-minute drive of Pfizer headquarters.
ARE YOU NEAR ABBVIE HEADQUARTERS?
Yes, we are within an 5-minute drive of AbbVie headquarters.
